Our Locations

Mohali - Chandigarh

Phone Number

9815580037

(Fast Action) Submit Your Complaint Online

File your case in consumer court/forum with the help of The Shanpro Advisors

Customer Is GOD! If any company is failed to serve good service or good product, customers have right to file complaint against the company & request for compensation in consumer court/forum. The Shanpro Advisors will provide you with legal support until your case is resolved. Save Time – Get Justice!

File Consumer Complaint Online

Submit Your Complaint Here


(Suppose you have purchased any product or availed any service amounting Rs.1999 which has suffered a loss, Rs. 1999 is your loss/disputed amount.)

Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:

  • Protection against marketing goods and products which are harmful to life.
  • Information regarding quality, quantity, purity, standard and price of goods and services.
  • Access to different products and services at competitive costs.
  • Reimbursement against unfair and fraudulent trade practices.

Penalties for misleading advertisement

The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.

Right to file a complaint from anywhere

As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.

Right to seek compensation under product liability

In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.

Our Advantages

Time saving

Filing online consumer complaint will save your time

Complaint Anywhere

It can be done from any location i.e. home, office or vacation trip

Legal Notice

You can send legal notice to the company

Any Device

The complaint can be filed from mobile/computer

Expert Advice

You will receive assistance from Consumer Complaint experts of The Shanpro Advisors

Expert Advice

You can claim for compensation from consumer court

FAQ's

  • Any consumer who has purchased products or availed services
  • A registered volunteered organization
  • A group of customers with mutual interest
  • Legal heirs of a dead consumer
  • Relatives of a consumer
  • Central or State Government

When a customer is unsatisfied by the service of any service provider or seller, when defects are detected in concerned products or service or when a customer is cheated by a seller, then a complaint can be filed from the consumer’s side.

If anyone is not satisfied with the decision of the National Commission then according to Revision Petition, he or she can file a Special Leave Petition in the Supreme Court within a period of thirty days, which is the limitation period mentioned in the Consumer Protection Act.

When a complaint is made against a person and that person fails to comply with State or National Commission’s decision, he or she shall be imprisoned for up to one month that might extend to three years.

Obviously a consumer can claim compensation from a company depending on the case and on condition he can prove it in the court.

Here one has to provide with the details of the applicant as well as the fraudulent company. We will help in taking strict actions against the service provider by sending legal notice to the company. The customer just needs to choose from the package options.

Here one has to provide with the details of the applicant as well as the fraudulent company. We will help in taking strict actions against the service provider by sending legal notice to the company. The customer just needs to choose from the package options.

You can make the payment through Debit Card, Credit Card, Netbanking and Paytm.

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